Customer Service Statement

I will ensure:-

• To return telephone calls as soon as possible and to keep appointments.
• To maintain a smoke, drug, alcohol, and noisy-radio free work
  environment.
• To employ sensible workers who are qualified/competant to do the work
  in hand.
  
• To Carry proper public liability and employers insurance at all times.
  
  
• To provide written estimates detailing proposed works, level of
  preparation to surfaces required, a specification of brand/quality of paint to
  be used and number of coats needed.
  
• To provide proper protection from splashes and drops of paint to
  adjacent non-painted surfaces, floors, windows, carpets, paths, roofs, plants
  and lawns.
  
• To take care when removing or covering up furniture.
  
• To ensure that non-painted door and window furniture, hinges, etc. are
  kept free from paint.
  
• To clean up properly (and vacuum!) when the job is finished.
  
• To be aware of, and have a proper regard for, everybody's health and
  safety.
• To guarantee the completed work against failure due to defective
  workmanship for one year.

Colin Taylor

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